FAQ
Do you travel outside of Boston or Vegas?
If you are outside of the Boston area, travel fee can vary. We have traveled to Cape Cod, New Hampshire, Maine, Connecticut and Rhode Island and have recently added New York.
In Vegas, we service the Las Vegas Strip, Las Vegas, Henderson and Summerlin. Travel fee may apply.
We will travel anywhere for your special event, extra charges depending on mileage and time to travel to location. Please contact us for more information.
Can I request specific flowers/custom order?
You can always request certain flowers or colors, but for the most rare, we do suggest requesting 4 weeks in advance for us to get them in, if they are available. Certain minimum order quantities do apply for custom orders. Any request for us to carry a specific color or flower is considered a custom order and priced per individual stem. The price will vary depending on the type of bloom you choose.
Can I request a specific color palette of flowers?
While we will do our best to fulfill custom color requests, we will design the flower bar, and select the flowers used. We can accommodate specific flower color requests with enough time in advance of the event.
Will you work with my event planner?
Yes! CHIC is happy to work with your event planner, wedding planner, vendors, and location. Put us in touch with them and we will take it from there to make sure your event or day runs smoothly!
How big is your cart and what venue specifications do you require?
Our Luxe Cart needs a 5'x5’ space for our Attendant to operate in. Our cart and decorations will fit into this allocated space. For our bloom bike package, we recommend setting aside a 9 'x 5' space. Please ensure our Luxe Cart has elevator access to upper floors (event dependent).
How long does it take to setup and take down?
As we are a mobile cart, we can set up and take down on-location quickly. We request access to an event site 30 minutes prior to the start of your event. Additional décor may require access 60 minutes prior to your event. The setup and takedown is included in our packages and there is no additional charges or fees for this time.
Do you require a deposit?
To reserve your date we require a 50% deposit, which will be credited towards your final invoice. The balance is due 30 days prior to the event.