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Do you travel outside of Boston or Vegas?

If you are outside of the Boston area, travel fee can vary. We have traveled to Cape Cod, New Hampshire, Maine, Connecticut and Rhode Island and have recently added New York.

In Vegas, we service the Las Vegas Strip, Las Vegas, Henderson and Summerlin.  Travel fee may apply.

We will travel anywhere for your special event, extra charges depending on mileage and time to travel to location. Please contact us for more information.

Do you serve drip coffee?  Do you offer decaf or alternative milks?

We do not include drip/brewed coffee with our services.  Pour-over coffee setup is available as an upgrade. Decaf espresso beans can be added as an upgrade.  We included oat milk and whole milk for all events. If you have dietary restrictions or special requests, let us know!

What can I customize?

CHIC offers options to customize our cart and many elements of our service.   We can brand the front of the cart, coffee cups and coffee sleeves as well as custom printing on the coffee foam! We can add balloons, flowers or LED lighting and more.  Let us know your event theme or colors and budget and we will personalize our services accordingly! We love getting creative and the sky's the limit with our customization so let’s play!

Will you work with my event planner?

Yes! CHIC is happy to work with your event planner, wedding planner, vendors, and location. Put us in touch with them and we will take it from there to make sure your event or day runs smoothly!

Do you have power and space requirements?

Our Luxe Cart needs a 5x5 space for our barista to operate in.  For our larger packages with additional items such as ice coolers, gelato + foam printing machine, we recommend setting aside an 8×8 space. Please ensure our Luxe Cart has access to power within close proximity (10 feet) with a dedicated 15-amp circuit.  We also require a ramp in lieu of stairs and elevator access to upper floors (event dependent).

How long does it take to setup and take down?

As we are a mobile cart, we can set up and take down on-location quickly. We request access to an event site 30 minutes prior to the start of your event. Additional décor may require access 60 minutes prior to your event. The setup and takedown  is included in our packages and there is no additional charges or fees for this time.

Do you require a deposit?

To reserve your date we require a 50% deposit, which will be credited towards your final invoice. The balance is due 30 days prior to the event.

What is your cancellation policy?

A non-refundable first payment of 50% is required to book and hold the date for your event.  If the Client cancels less than 60 days from the event, Client forfeits the first payment paid to book the date.  The payment can be credited towards a future date if the client reschedules the event by notifying us in writing and re-booking at an agreeable date and time within 365 days of the original date.  Less than 30 days notice will forfeit all monies paid.

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